Massachusetts Virtual Disaster Training Institute: Full Schedule

7:00pm EDT

Orientation to Disaster Training (Click course if you are attending. Other sections: Fri even, Sat morning)

Limited Capacity seats available

NOTE! Computer glitch and the roster was deleted. We had 21 with some on waitlist for this course.... you are still invited! Click on this course again, and at 7pm, click on the link below to join the class.

We have 2 other sections of this course: Friday at 8pm and Satruday morning at 9am.

This orientation is appropriate for Red Cross volunteers and staff early in their career. It explains each of the GAP activities, and gives an overview of disaster work in deployment. The course is an optional workshop at this Institute. At the end of the course, you have the option to apply for a Disaster Workforce Mentor.

The Disaster Workforce Mentorship Program is now accepting trainees who wish to learn about Red Cross, and to explore its various GAPs and opportunities. Mentors and trainees meet for an hour a month and discuss Red Cross, opportunities, deployment and training. To apply for an experienced Red Cross Disaster Workforce Mentor by taking this orientation and, in the survey that follows, respond that you would like to have a mentor. You will be contacted by Leadership Development. If you have any questions, please email:
RC-Leadership.dwe@redcross.org

CLICK BELOW TO JOIN THE CLASS AT 7PM
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Speakers

Susan Dietrich

MA Red Cross Regional Leadership Development Lead

Peter Schubert

Disaster Workforce Mentorship Program, Regional Coordinator for MA

Monday March 15, 2021 7:00pm - 8:00pm EDT

Optional

8:00pm EDT

Everyone is Welcome

Limited Capacity filling up

Everyone is Welcome is a basic instructor-led and web-based course that informs the learner about the Red Cross commitment to excellent service delivery to individuals with access and functional needs, including those with disabilities by inclusion and integration of their varied needs before, during and after disasters. This course also provides tips for providing services to individuals with access and functional needs, including those with disabilities.

Purpose:

The purpose of this course is to describe the concept of providing services to all clients and staff in a manner that recognizes the needs of those with disabilities and other access and functional needs. These efforts promote inclusion of the whole community, so that everyone we serve, and all those we serve with, will feel welcome in all of our service delivery and work sites.

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Moderators

Mary Clouter

MA Red Cross Disaster Mental Health Central Territory Supervisor

I enjoy my volunteer work within MA and on DROs where I'm usually working as a DMH'er. I'm the Regional Integrated Care Condolence Team (ICCT) Lead for MA, DMH Territory lead for Central MA, Duty Officer, Recovery, and occasional DAT responder. I'd enjoy talking with others at... Read More →

Monday March 15, 2021 8:00pm - 9:00pm EDT

Mass Care

7:00pm EDT

Mass Care: An Overview

Limited Capacity filling up

Description: Mass Care: An Overview is a basic, web-based, and instructor-led course that provides an introduction to Mass Care activities. The course introduces participants to the Sheltering, Feeding, Distribution of Emergency Supplies, and Reunification services that are provided by Mass Care to people affected by disasters. Participants will learn how to become involved in Mass Care roles.

Purpose: The purpose of this course is to provide an overview of the Mass Care activities of Sheltering, Feeding, Distribution of Emergency Supplies, and Reunification.

Prerequisites: Disaster Cycle Services: An Overview

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Speakers

Jessica Bowe

MA Red Cross Regional Disaster Workforce Engagement Manager

Brenda Brouillette

MassCareOverviewParticipantGuide pdf

Tuesday March 16, 2021 7:00pm - 9:00pm EDT

Mass Care, Sheltering

7:00pm EDT

DRO Toolbox on Emotions

In this workshop, participants will explore the differences between empathy, sympathy and compassion, and how these emotions interact. They will explore the positives and negatives of being empathetic, and the way to increase and decrease empathy. They will learn how to achieve the best emotional state during a disaster relief operation.

* I also posted a 3 min animated clip on empathy. It's not required but it's definitely worth seeing!

-

Speakers

Susan Dietrich

MA Red Cross Regional Leadership Development Lead

Wednesday March 17, 2021 7:00pm - 8:00pm EDT

Optional

8:00pm EDT

Disability Integration Workshop

The Disability Integration program addresses the needs of individuals with access and functional needs including those with disabilities during all phases of the disaster cycle. People with disabilities and others with access and functional needs are disproportionately affected before, during and after disasters. As stated in a report by the National Council on Disability: “Their evacuation, shelter, and recovery experiences differed vastly from the experiences of people without disabilities. People with disabilities were often unable to evacuate because transportation was inaccessible. For example, most evacuation buses did not have wheelchair lifts. Moreover, people with visual and hearing disabilities were unable to obtain necessary information pertinent to their safety because said communication did not comply with federal law.”1 For this reason, the Disability Integration program was initiated and implemented to assure equal access for all clients, disaster workers, and partners to all service delivery and work sites; delivery of our programs and services in the least restrictive setting possible; and effective communications delivered in all appropriate formats for dissemination of information to the whole community.

We will give a short overview presentation of the activity and have time for Q&A! Use the link to join below:
________________________________________________________________________________
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Speakers

Mike Tripoli

Bonnie Norton

MA Red Cross Regional Recovery Lead, American Red Cross

Wednesday March 17, 2021 8:00pm - 9:00pm EDT

Optional

7:00pm EDT

Disaster Action Team Fundamentals

Description: Disaster Action Team Fundamentals is a basic level, web-based or instructor-led training that provides instructions to current, new, and potential Disaster Action Team (DAT) members on how to perform tasks and key job duties as described by the Disaster Action Team Program Standards and Procedures. The WBT and ILT versions have the same content; learners may choose to take whichever version fits their needs. NOTE: With the release of Disaster Action Team Fundamentals, the self-study DAT Basics course is immediately retired. Any locally-developed versions of the DAT Basics should also be retired. All current DAT members, regardless of completion of previous DAT training, are required to complete Disaster Action Team Fundamentals. Current DAT members will be required to complete the new training by March 1, 2020, though earlier completion is encouraged.

Purpose: The purpose of this course is to prepare participants to fulfill key roles in the Disaster Action Team Program during both DAT response operations and steady-state program support.

Prerequisites: Disaster Cycle Services: An Overview

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Speakers

Mary Nathan

Disaster Program Manager, American Red Cross of MA

Ryan Avery

Thursday March 18, 2021 7:00pm - 10:00pm EDT

Optional, Disaster Action Team (DAT)

TBA

-WELCOME TO THE INSTITUTE! CLICK HERE FOR THE UPDATED CHART TO GUIDE YOUR DECISIONS ON COURSES. Click the date 3/14 to see the Prerequisites.

Guide to Institute Courses jpg

Friday March 19, 2021 TBA

TBA

=OPEN THIS FOLDER FOR LINKS TO A FEW OPTIONAL VIDEOS.

EMPATHY 3 min clip. This video It is optional and it accompanies the workshop, DRO Toolkit on Emotions.
YouTube
https://www.youtube.com/watch?v=KZBTYViDPlQ

FACIAL EXPRESSION IN COVID: https://www.youtube.com/watch?v=4vEjmKIyxws

LINKS FOR VIDEOS ON TEAMS:
Learn how to use Microsoft TEAMS for Beginners: https://www.youtube.com/watch?v=z6IUiamE3-U

Learn how to use Microsoft TEAMS for the Red Cross : https://web.microsoftstream.com/video/34d25ade-6aad-4107-a1a2-0ca1fabd3f84

Friday March 19, 2021 TBA

7:00pm EDT

Workshop on Recovery Casework

Volunteers who serve in Casework and Recovery Planning assess the needs of individuals and families during and after a disaster. They work with clients in developing recovery plans, accessing resources, providing advocacy, problem solving and direct client assistance. There is a strong need in Red Cross for Caseworkers; this GAP is one of our 2021 training goals! We cannot offer courses leading to the SA GAP in this institute because only the online courses are approved at this time.... but we hope to interest you in this area of service.

Learn about our Recovery activity!

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Speakers

Dave Baslar

MA Red Cross Recovery Client Care Program Mng/Lead, Gov Ops

Recovery Casework Team, Facilities, Virtual Deployment, Volunteer Partnering...

Jamie Barry

MA Red Cross Regional Recovery Manager

Friday March 19, 2021 7:00pm - 8:00pm EDT

Optional

8:00pm EDT

Orientation to Disaster Training

Limited Capacity filling up

This orientation is appropriate for Red Cross volunteers and staff early in their career. It explains each of the GAP activities, and gives an overview of disaster work in deployment. The course is an optional workshop at this Institute. At the end of the course, you have the option to apply for a Disaster Workforce Mentor.

The Disaster Workforce Mentorship Program is now accepting trainees who wish to learn about Red Cross, and to explore its various GAPs and opportunities. Mentors and trainees meet for an hour a month and discuss Red Cross, opportunities, deployment and training. To apply for an experienced Red Cross Disaster Workforce Mentor by taking this orientation and, in the survey that follows, respond that you would like to have a mentor. You will be contacted by Leadership Development. If you have any questions, please email:
RC-Leadership.dwe@redcross.org

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Speakers

Susan Dietrich

MA Red Cross Regional Leadership Development Lead

Peter Schubert

Disaster Workforce Mentorship Program, Regional Coordinator for MA

Friday March 19, 2021 8:00pm - 9:00pm EDT

Optional

TBA

Video on EDGE required for the FEEDING SA GAP. Basic Food Safety

Basic Food Safety eStart™ introduces the non-management food-handler to critical issues of safe food handling & preparation, equipping them with all the practical skills and knowledge required to be a part of the food flow process. The course is written in accordance with the 2013 FDA Food Code and its supplements and aligns with all major Managerial Certification programs. Each of the program’s 4 lessons concludes with a 10-question remediation quiz to check for student understanding and the course concludes with a 20-question final assessment. The end of course assessment requires a grade of 70% for successful completion, at which time a Certificate of Achievement may be printed. NOTE: • This is a contracted course from an outside Red Cross vendor and is only available in English.

For an SA GAP in Feeding, take the Prerequisites to the Institute, and Mass Care: An Overview, Feeding Activity Introduction, Feeding Fundamentals and Everyone is Welcome.

Click here to access Basic Food and Safety Training in EDGE
***If the link above does not work (it should bring you to the course in edge), to access EDGE:
● Employees: Click here.
● Volunteers: Click here.
● Community Partners, Contractors, and Military Families: Go to https://arc.csod.com. Log in with your username (email address) and password.
*search for the training in the right hand corner or let MATraining@redcross.org know if you need help and we can assign it to you!

Saturday March 20, 2021 TBA

Mass Care

TBA

Additional EDGE course required for the Staff Services GAPs: Volunteer Connection Disaster Management Fundamentals

To access this training, click WBT:
Volunteer Connection Disaster Management Fundamentals – all 6 modules required (EDGE WBT 1.75 hrs)

Module 1 - Setting Up a Disaster Relief Operation (EDGE: WBT 30 min)

Module 2 - Requesting Workers (EDGE: WBT 20 min)

Module 3 - Assigning the Local Workforce (EDGE: WBT 25 min)

Module 4 - Receiving Workers (EDGE: WBT 10 min)

Module 5 - Out Processing Workers (EDGE: WBT 10 min)

Module 6 – Reporting (EDGE: WBT 20 min)

***If the WBT links above do not work (it should bring you to the course in edge), to access EDGE:
● Employees: Click here.
● Volunteers: Click here.
● Community Partners, Contractors, and Military Families: Go to https://arc.csod.com. Log in with your username (email address) and password.
*search for the training in the right hand corner or let MATraining@redcross.org know if you need help and we can assign it to you!

Volunteer Connection Disaster Management Fundamentals is a basic level, six module course that demonstrates how to enter and manage relief operation Staff Services data using Volunteer Connection to support assigned disaster workers. Participants will have the opportunity to practice some of these steps during this training. The six modules are-

Setting Up a Disaster Relief Operation - creating and associating locations with the DRO, and assigning initial regional workers by name
Requesting Workers - entering staff requests
Assigning the Local Workforce - identifying local workers and event-based volunteers, tracking communications, and fulfilling staff requests
Receiving Workers - in-processing workers, verifying and updating work and lodging locations and work assignments
Out Processing Workers - out processing workers, including submitting performance evaluations
Reporting - reviewing the reports to support efforts in each task

Each module will require that the participant complete a data entry practice before moving forward and will end with a knowledge check.
Learners must Request the curriculum to access all modules. All modules must be successfully completed to receive credit for the Volunteer Connection Disaster Management Fundamentals course.

Saturday March 20, 2021 TBA

Staff Services, Feeding

TBA

*Prerequisite to the Institute: Video: Concept of Operations Basics (Please take anytime before the Institute)

This is one of 2 basic courses on EDGE courses that are required for the Institute.

To access this training, click: ConOps Basics in EDGE
***If the link above does not work (it should bring you to the course in edge), to access EDGE:
● Employees: Click here.
● Volunteers: Click here.
● Community Partners, Contractors, and Military Families: Go to https://arc.csod.com. Log in with your username (email address) and password.
*search for the training in the right hand corner or let MATraining@redcross.org know if you need help and we can assign it to you!

Concept of Operations Basics is a 24 minute, basic level, web-based training that can be viewed as a video in EDGE or via YouTube. Participants are encouraged to take the course in EDGE so that its completion will be reflected on their training transcript.
The YouTube video can be delivered in one of the three following scenarios:

When delivered to a large group of participants simultaneously (for example, at regional institutes)
When viewed by participants who have no need to track completion (such as partners or those without EDGE accounts)
When delivered as just-in-time training (when a worker is about to deploy to a DR or upon arrival on a DR)

When delivered at regional institutes (or other in-person setting), the ILT version can be used. For the ILT version, the course is presented via YouTube, and accompanied by a 30 minute facilitator-led group discussion. Facilitators use the Discussion Job Aid to help guide a group discussion and answer questions.
Although the ILT version is ideal for in-person settings, all participants receive full and equal course credit for either the WBT or ILT.

Saturday March 20, 2021 TBA

Prerequisite

TBA

Prerequisite to the Institute on EDGE: Deployment Fundamentals (Please take anytime before the institute)

If you haven't taken this basic course, take it now. It is prerequisite to the Institute and required for any SA GAP. Thanks.

Deployment Fundamentals introduces responders to the expectations and responsibilities of being a responder and prepares them for what to expect before, during and after a disaster assignment.
This training will provide the information and tools necessary for Disaster Responders to successfully prepare for and deploy to a Disaster Relief Operation (DRO).

To access this training, click: Deployment Fundamentals in EDGE
***If the link above does not work (it should bring you to the course in edge), to access EDGE:
● Employees: Click here.
● Volunteers: Click here.
● Community Partners, Contractors, and Military Families: Go to https://arc.csod.com. Log in with your username (email address) and password.
*search for the training in the right hand corner or let MATraining@redcross.org know if you need help and we can assign it to you!

Saturday March 20, 2021 TBA

Prerequisite

TBA

Prerequisite to the Institute on EDGE: Disaster Cycle Services An Overview (Please take anytime before the Institute)

If you haven't taken this basic course, take it now. It is prerequisite to the Institute and required for any SA GAP. Thanks.

This course is the first in the Disaster Cycle Services course curriculum. It provides an overview of how DCS fulfills the Red Cross mission and describes the whole cycle process of helping individuals, families, and communities to prepare for, respond to and recover from disasters. The course also reviews the role of community and government partners and describes opportunities for volunteers in Disaster Cycle Services.

To access this training, click: Disaster Cycle Services An Overview in EDGE
***If the link above does not work (it should bring you to the course in edge), to access EDGE:
● Employees: Click here.
● Volunteers: Click here.
● Community Partners, Contractors, and Military Families: Go to https://arc.csod.com. Log in with your username (email address) and password.
*search for the training in the right hand corner or let MATraining@redcross.org know if you need help and we can assign it to you!

Saturday March 20, 2021 TBA

Prerequisite

TBA

Prerequisite to the Institute. Video: Mission Cards - Card Holder Overview (Please take any time before the Institute.)

If you haven't taken this course, take it now. It is prerequisite to the Institute and required for deployment and any SA GAP. Thanks.

To access this training, click: Mission Cards Training in EDGE
***If the link above does not work (it should bring you to the course in edge), to access EDGE:
● Employees: Click here.
● Volunteers: Click here.
● Community Partners, Contractors, and Military Families: Go to https://arc.csod.com. Log in with your username (email address) and password.
*search for the training in the right hand corner or let MATraining@redcross.org know if you need help and we can assign it to you!

Mission Cards – Cardholder Overview is a basic, video-based or presenter-led course that describes the proper use of Mission Cards on disaster-related events.
This course is available with two delivery methods:

Workers can access a self-paced video in EDGE.
A presenter formatted version can be delivered by an instructor using the presenter guide and PowerPoint presentation. It is recommended that a copy of the Mission Card-Cardholder Instructions be provided to each participant.

This course is required for all GAPs and must be completed prior to deploying to a disaster relief operation. Learners who have previously completed the course are encouraged to review the updated version.
The purpose of this training is to describe the appropriate use of a Mission Card when assigned to a disaster relief operation. This training also describes how to reload the card with additional funds if they are needed.
Prerequisites: None

Saturday March 20, 2021 TBA

Prerequisite

TBA

Prerequisite to the Institute. Video: Serving Shelter Clients During COVID-19 (replaces former 2 covid videos - please take any time before the institute.)

To access this training, click: Serving Shelter Clients During COVID-19
***If the link above does not work (it should bring you to the course in edge), to access EDGE:
● Employees: Click here.
● Volunteers: Click here.
● Community Partners, Contractors, and Military Families: Go to https://arc.csod.com. Log in with your username (email address) and password.
*search for the training in the right hand corner or let MATraining@redcross.org know if you need help and we can assign it to you!

This course combines and replaces the 2 former covid/sheltering videos. It gives the same credit on your transcript as the 2 videos. If you have already taken those 2 videos, you have met the requirement.

Serving Shelter Clients During COVID-19 is a basic level video that provides information about working in congregate and non-congregate shelters in the COVID environment, and lessons learned about working in shelters in 2020. This course is a requirement for anyone deploying in sheltering and replaces Sheltering in a COVID Environment and COVID-19 Shelter Assignments.
This course will be listed as an equivalent to the Sheltering in a COVID Environment course in the EDGE learning management system, and equivalent credit can be granted for anyone who completed that course.
The purpose of this course is to inform the Red Cross workforce and partners how to work in shelters during COVID-19. It builds upon the shelter fundamentals training, and focuses on how to protect yourself and others in congregate and non-congregate shelter operations, and evacuation activities.
Prerequisites

Disaster Cycle Services: An Overview
Shelter Fundamentals v2

Saturday March 20, 2021 TBA

Prerequisite

9:00am EDT

Orientation to Disaster Training

This orientation is appropriate for Red Cross volunteers and staff early in their career. It explains each of the GAP activities, and gives an overview of disaster work in deployment. The course is an optional workshop at this Institute. At the end of the course, you have the option to apply for a Disaster Workforce Mentor.

The Disaster Workforce Mentorship Program is now accepting trainees who wish to learn about Red Cross, and to explore its various GAPs and opportunities. Mentors and trainees meet for an hour a month and discuss Red Cross, opportunities, deployment and training. To apply for an experienced Red Cross Disaster Workforce Mentor by taking this orientation and, in the survey that follows, respond that you would like to have a mentor. You will be contacted by Leadership Development. If you have any questions, please email:
RC-Leadership.dwe@redcross.org

Microsoft Teams meeting
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Speakers

Susan Dietrich

MA Red Cross Regional Leadership Development Lead

Peter Schubert

Disaster Workforce Mentorship Program, Regional Coordinator for MA

Saturday March 20, 2021 9:00am - 10:00am EDT

Optional

9:00am EDT

Supervising the Disaster Workforce (Part 1)

Limited Capacity filling up

**This is a two part class - must attend both sessions on Saturday to get credit

Description: Supervising the Disaster Workforce is an instructor-led, basic-level course. To meet the training requirements for a group and activity supervisor position in Volunteer Connection. Completion of the entire instructor-led Supervising the Disaster Workforce course is required. This course cannot be abbreviated. Supervising the Disaster Workforce addresses many of the issues that come up on disaster operations that well-trained supervisors can resolve. It also covers updated information on working with Event Based Volunteers, progressive discipline and issues resolution procedures, intergenerational communications, and worker satisfaction processes. This course can only be offered as a live, instructor-led delivery format. There is a link to a Supervising the Disaster Workforce Operational Training course, available on YouTube and a presenter delivered format, on the Disaster Operations Training Activity page on The Exchange. This is only a just-in-time training and participants cannot receive credit for this course in EDGE nor does it meet the training requirements for a supervisor position.

Purpose: The purpose of this course is to prepare supervisors to lead a team of disaster workers to deliver high-quality client service and to create a climate that promotes worker satisfaction.

Prerequisites:
Disaster Cycle Services: An Overview
Training required to be a Service Associate in an activity in which he or she expects to become a supervisor.

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Speakers

Ryan Avery

John Gareis

Saturday March 20, 2021 9:00am - 12:00pm EDT

Optional, Advanced

9:00am EDT

Staff Services Fundamentals (part 1)

**This is a two part class - must attend both sessions on Saturday to get credit

Description: Staff Services Fundamentals is a basic level, instructor-led course that is designed to inform participants how to successfully complete Staff Services tasks on a disaster operation and provide anticipatory customer service and support to assigned disaster workers. The primary focus of this course is directed toward regional staff but also provides the tools to support a larger disaster operation.

Purpose: The purpose of this course is to prepare disaster workers for successful completion of required Staff Services tasks on a regional disaster operation and to provide the opportunity to become familiar with the Staff Services Standards and Procedures and Staff Services job tools.

Prerequisites:
Disaster Cycle Services: An Overview
Deployment Fundamentals

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Speakers

Jessica Bowe

MA Red Cross Regional Disaster Workforce Engagement Manager

Charlie Vose

Saturday March 20, 2021 9:00am - 12:00pm EDT

Staff Services

1:00pm EDT

Feeding Activity Introduction

The Feeding Activity Introduction is a basic level course that introduces the tasks and responsibilities for disaster workers who support the Feeding Activity on a disaster relief operations (DROs). This course is also intended for Red Cross Feeding workers who are new to the Feeding Activity. This course is available with multiple delivery methods:

Purpose: The purpose of this course is to familiarize Red Cross Feeding workers with basic information about Red Cross feeding, the types of feeding we provide, and the tasks that are performed by the Mass Care Feeding Activity during a disaster response.

For an SA GAP in Feeding, take the Prerequisites to the Institute, this course, and Mass Care: An Overview, Basic Food Safety, Feeding Fundamentals and Everyone is Welcome.

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Speakers

Robert Picard

Saturday March 20, 2021 1:00pm - 2:30pm EDT

Mass Care, Feeding

1:00pm EDT

Supervising the Disaster Workforce (Part 2)

Limited Capacity filling up

**This is a two part class - must attend both sessions on Saturday to get credit

Description: Supervising the Disaster Workforce is an instructor-led, basic-level course. To meet the training requirements for a group and activity supervisor position in Volunteer Connection. Completion of the entire instructor-led Supervising the Disaster Workforce course is required. This course cannot be abbreviated. Supervising the Disaster Workforce addresses many of the issues that come up on disaster operations that well-trained supervisors can resolve. It also covers updated information on working with Event Based Volunteers, progressive discipline and issues resolution procedures, intergenerational communications, and worker satisfaction processes. This course can only be offered as a live, instructor-led delivery format. There is a link to a Supervising the Disaster Workforce Operational Training course, available on YouTube and a presenter delivered format, on the Disaster Operations Training Activity page on The Exchange. This is only a just-in-time training and participants cannot receive credit for this course in EDGE nor does it meet the training requirements for a supervisor position.

Purpose: The purpose of this course is to prepare supervisors to lead a team of disaster workers to deliver high-quality client service and to create a climate that promotes worker satisfaction.

Prerequisites:
Disaster Cycle Services: An Overview
Training required to be a Service Associate in an activity in which he or she expects to become a supervisor.

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Speakers

Ryan Avery

John Gareis

Saturday March 20, 2021 1:00pm - 4:00pm EDT

Optional, Advanced

1:00pm EDT

Staff Services Fundamentals (part 2)

Limited Capacity seats available

Speakers

Jessica Bowe

MA Red Cross Regional Disaster Workforce Engagement Manager

Charlie Vose

Saturday March 20, 2021 1:00pm - 4:00pm EDT

Staff Services

2:30pm EDT

Feeding Fundamentals

Limited Capacity seats available

Description: Feeding Fundamentals v2 is a basic level course for disaster responders who conduct tasks associated with Feeding when supporting disaster relief operations (DROs). The instructor-led course contains the same content as the online course. A participant who completes either the classroom or the online course will be equally qualified to perform the tasks. Disaster workers who took the previous (2013) version of Feeding Fundamentals are required to take this new course within the next 6 months (by August 2018) or before deploying to a disaster operation in the feeding activity. If a learner is currently enrolled in the 2013 version of the course in the EDGE Learning Management System, that enrollment has been removed to ensure learners do not complete an outdated course. All learners must now enroll in the new version. EDGE Admin Note: To run a report on completion of the 2013 course, search for Feeding Fundamentals (retired).

Purpose: The purpose of this course is to provide participants with skills and knowledge about the feeding process for disaster response at the Red Cross.

For an SA GAP in Feeding, take the Prerequisites to the Institute, and Mass Care: An Overview, Basic Food Safety, Feeding Activity Introduction, Feeding Fundamentals and Everyone is Welcome.

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Speakers

Julie Kraus

y-Massachusetts

Peter Schubert

Disaster Workforce Mentorship Program, Regional Coordinator for MA

Saturday March 20, 2021 2:30pm - 4:30pm EDT

Mass Care, Feeding

4:00pm EDT

Collaborating Essentials (Part 1)

Limited Capacity filling up

Description: Collaborating Essentials is a basic level, instructor-led course designed to promote and support collaboration at the Red Cross. Participants will engage in discussions and scenarios to determine the different skills and behaviors required for building and maintaining internal and external relationships. The course emphasizes the role that collaboration plays in the successful delivery of disaster services.

Purpose: The purpose of this course is to prepare the Disaster Services workforce to establish and maintain collaborative relationships, ensuring inclusive and effective service delivery.

Prerequisites: Disaster Cycle Services: An Overview

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Speakers

Ali Evans

Operations Readiness & Planning, American Red Cross

Diana Rawles

Saturday March 20, 2021 4:00pm - 6:00pm EDT

Optional, Advanced

4:30pm EDT

Shelter Fundamentals

Limited Capacity seats available

Description: The revised Shelter Fundamentals v2 is a basic level course that introduces the roles and responsibilities for opening up, operating and closing a shelter during a disaster. The course focuses on what new shelter workers need to know to work in a shelter. Both delivery methods of this course cover the same content. Participants have the option of choosing the delivery method that is best suited to their learning preferences. This fact sheet describes both delivery methods unless otherwise indicated This course is not required for anyone who has previously completed Shelter Fundamentals, however, they are encouraged to take the new course as a review.

Purpose: The purpose of this course is to prepare participants for the roles and responsibilities that they will perform at a Red Cross shelter.

Prerequisites:
Disaster Cycle Services: An Overview
Mass Care: An Overview

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Phone Conference ID: 731 882 885#Find a local number | Reset PIN

Moderators

Larry French

Speakers

Jessica Bowe

MA Red Cross Regional Disaster Workforce Engagement Manager

Saturday March 20, 2021 4:30pm - 6:00pm EDT

Mass Care, Sheltering

4:30pm EDT

Home Fire Campaign Education

Limited Capacity seats available

Join us to learn how we have adapted our Home Fire Campaign in this new virtual world! Our Home Fire Campaign aims to reduce death and injuries by home fires by providing families with education on how to prevent home fires, practice their 2-minute fire drill, and talk with them about their current smoke and carbon monoxide alarms. Through our Fire Department partners in some communities, we are able to refer those in need of smoke or CO alarms to their local Fire Department to schedule an installation of needed equipment. If unavailable, we will add them to our list of future installations once programming returns to normal. This training sessions will teach you how to conduct fire prevention education over the phone, as well as talk with the family about an additional hazard like winter storms or flooding. We will need dozens of trained Virtual Home Fire Campaign Educators in April during our National Sound the Alarm campaign where we hope to educate 600+ families on how to be safe if a house fire occurs in their home.

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+1 231-282-9932,,806964943# United States, Grant

Phone Conference ID: 806 964 943#Find a local number | Reset PIN

Speakers

Christopher Rae

Ryan Avery

Saturday March 20, 2021 4:30pm - 6:00pm EDT

Optional

6:00pm EDT

Logistics: An Overview

Limited Capacity seats available

Description: Logistics: An Overview is an instructor-led, basic level course designed to give participants an overview of Logistics and the activities associated with it. Participants will learn about the skills, abilities, and knowledge needed by Logistics workers and how they can become involved in their region.

Purpose: The purpose of this course is to provide basic information about the processes of Logistics in support of an American Red Cross disaster operation.

Prerequisites: Disaster Cycle Services: An Overview

*When the Prerequisites to the Disaster Institute are taken, along with this course, you will have earned 3 GAPS! You will be able to deploy as a Service Associate in Procurement, Facility or LSAP. This course will describe these activities and others in Logistics.

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+1 231-282-9932,,625939958#
Phone Conference ID: 625 939 958#Find a local number| Reset PIN

Moderators

evelyn sullivan

Speakers

Hugo Adams

17208080, CTRI Eastern Connecticut Territory

Saturday March 20, 2021 6:00pm - 9:00pm EDT

Logistics

6:00pm EDT

Disaster Action Team Fundamentals

Limited Capacity seats available

Speakers

Ralph Swick

Saturday March 20, 2021 6:00pm - 9:00pm EDT

Optional, Disaster Action Team (DAT)

7:00pm EDT

Collaborating Essentials (Part 2)

Limited Capacity filling up

Speakers

Ali Evans

Operations Readiness & Planning, American Red Cross

Diana Rawles

Saturday March 20, 2021 7:00pm - 9:00pm EDT

Optional, Advanced

TBA

Additional Course for Con Ops.. Advanced Track: Incident Reporting Fundamentals (Please take on EDGE anytime before Con Ops.)

Click here to access the training in EDGE
***If the link above does not work (it should bring you to the course in edge), to access EDGE:
● Employees: Click here.
● Volunteers: Click here.
● Community Partners, Contractors, and Military Families: Go to https://arc.csod.com. Log in with your username (email address) and password.
*search for the training in the right hand corner or let MATraining@redcross.org know if you need help and we can assign it to you!

Incident Reporting Fundamentals is a web-based, self-study course designed to provide training for incident reporting. It is based on the doctrine Incident Reporting Standards and Procedures.
Note: Previous completions of earlier versions of Incident Reporting Fundamentals remain valid. Any learner who completed the older course is not required to take the new version.
To train disaster leadership and workers (especially those in Information and Planning) on the fundamentals of incident reporting, including initial incident reporting, situation reporting, and statistical reporting.

Disaster Cycle Services: An Overview
Concept of Operations Basics

Sunday March 21, 2021 TBA
MS TEAMS

Optional, Advanced

9:00am EDT

Logistics: An Overview

Limited Capacity seats available

Description: Logistics: An Overview is an instructor-led, basic level course designed to give participants an overview of Logistics and the activities associated with it. Participants will learn about the skills, abilities, and knowledge needed by Logistics workers and how they can become involved in their region.

Purpose: The purpose of this course is to provide basic information about the processes of Logistics in support of an American Red Cross disaster operation.

Prerequisites: Disaster Cycle Services: An Overview

*When the Prerequisites to the Disaster Institute are taken, along with this course, you will have earned 3 GAPS! You will be able to deploy as a Service Associate in Procurement, Facility or LSAP. This course will describe these activities and others in Logistics.

Join on your computer or mobile app
Click here to join the meeting
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+1 231-282-9932,,121083996#
Phone Conference ID: 121 083 996#Find a local number | Reset PIN

Speakers

Steve Thomas

Instuctor

Hugo Adams

17208080, CTRI Eastern Connecticut Territory

evelyn sullivan

Sunday March 21, 2021 9:00am - 12:00pm EDT

Logistics

9:00am EDT

Psychological First Aid

Limited Capacity seats available

Psychological First Aid: Helping Others in Times of Stress is a basic level, instructor-led and virtual instructor-led course that provides a framework for understanding the factors that affect stress responses in disaster relief workers and the clients they serve. The course introduces the principles of psychological first aid and guidelines for when to refer to a Disaster Mental Health worker. Participants engage in practice exercises and a review of the course content. All formats cover the same content. Participants have the option of choosing the format that is best suited to their learning preferences.
The purpose of this course is to prepare American Red Cross workers to provide basic care, comfort and support to people who are experiencing disaster-related stress.

Prerequisites

Disaster Cycle Services: An Overview

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+1 231-282-9932,,158821717# United States, Grant
Phone Conference ID:158 821 717#
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Speakers

Mary Clouter

MA Red Cross Disaster Mental Health Central Territory Supervisor

Sunday March 21, 2021 9:00am - 12:00pm EDT

Mass Care, Distribution of Emergency Supplies

9:30am EDT

Everyone is Welcome

Limited Capacity seats available

Description: Everyone is Welcome is a basic instructor-led and web-based course that informs the learner about the Red Cross commitment to excellent service delivery to individuals with access and functional needs, including those with disabilities by inclusion and integration of their varied needs before, during and after disasters. This course also provides tips for providing services to individuals with access and functional needs, including those with disabilities.

Purpose: The purpose of this course is to describe the concept of providing services to all clients and staff in a manner that recognizes the needs of those with disabilities and other access and functional needs. These efforts promote inclusion of the whole community, so that everyone we serve, and all those we serve with, will feel welcome in all of our service delivery and work sites.

Prerequisites: None

Speakers

Becky Alden

Molly Hitt

Sunday March 21, 2021 9:30am - 10:30am EDT

Mass Care

11:30am EDT

Concepts of Operations Management 3.0

Limited Capacity seats available

NOTE: THIS IS A MULTI-PART CLASS. BOTH PARTS MUST BE ATTENDED TO OBTAIN CREDIT.
Part 1: 11:30 - 2:00PM
Break: 2:00 - 2:30PM
Part 2: 3:00 - 5:00PM

Instructors: TBD

Purpose: Concept of Operations is a common incident management framework adapted from the Incident Command System. This class will provide in-depth understanding of Concept of Operations and instructions for how to apply the doctrine.

Learning Objectives:

Explain the importance of the Concept of Operations to the success of an operation.
Explain the key highlights of the Concept of Operations.
Describe the principles and features of all operations, including common planning architecture and resource management.
Understand and be able to implement the process for executing DROs, especially organizing large operations into districts.
Understand and apply the operational roles and responsibilities, and how they relate to each other, outlined in the Concept of Operations.

Prerequisites:

Disaster Cycle Services: An Overview
Concept of Operations Basics
Incident Reporting Fundamentals

Moderators

melanie pandich

Speakers

Bill Platt

Sunday March 21, 2021 11:30am - 5:00pm EDT

Optional, Advanced

1:00pm EDT

Distribution of Emergency Supplies Fundamentals

Limited Capacity filling up

This class is a 30 min video from National Headquarters is followed by a powerpoint presentation. The class introduces the roles and responsibilities of the Bulk Distribution/Distribution of Emergency Supplies worker. We will discuss what is typically distributed during a disaster, methods of distribution, requisite safety procedures. It is accompanied by a short PP presentation regarding practical strategies and tips for a DES volunteer on deployment.

For an SA GAP in DES: Take the Institute Prerequisites, Everyone is Welcome, Mass Care Overview, Psychological First Aid, and this course.

Microsoft Teams meeting
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Speakers

Susan Dietrich

MA Red Cross Regional Leadership Development Lead

Sunday March 21, 2021 1:00pm - 2:00pm EDT

Mass Care, Distribution of Emergency Supplies

1:00pm EDT

Supply Fundamentals

Limited Capacity seats available

Prerequisites:

Disaster Services: An Overview
Logistics: An Overview

Supply Fundamentals is a basic level, instructor-led (classroom or virtual classroom) course that introduces the responsibilities and tasks of a Supply responder working in Logistics operations. Participants engage in activities and scenarios that Red Cross Supply workers typically encounter when working on a Red Cross disaster operation. Classroom and virtual classroom participants must attend the entire course and complete the activities to earn a course certificate. No assessment is required.

The purpose of this course is to prepare participants to support Supply operations by familiarizing them with the tasks they will perform as a Red Cross worker in Supply when assigned to a regional or larger disaster response. The course also provides detailed training on the Disaster Requisition (Form 6409) procedures for requesting and obtaining supplies, tracking the requisition process, and completing the Three-Way Match.

Prerequisites/Pre-work (must be completed prior to attending the VILT course):

Watch 18-minute video: https://youtu.be/5vb63Z7nUYw

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+1 231-282-9932,,206797423#
Phone Conference ID: 206 797 423#
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Speakers

Steve Thomas

Instuctor

Hugo Adams

17208080, CTRI Eastern Connecticut Territory

evelyn sullivan

Sunday March 21, 2021 1:00pm - 3:00pm EDT

Logistics, Supply

3:00pm EDT

Everyone is Welcome

Limited Capacity seats available

Description: Everyone is Welcome is a basic instructor-led and web-based course that informs the learner about the Red Cross commitment to excellent service delivery to individuals with access and functional needs, including those with disabilities by inclusion and integration of their varied needs before, during and after disasters. This course also provides tips for providing services to individuals with access and functional needs, including those with disabilities.

Purpose:The purpose of this course is to describe the concept of providing services to all clients and staff in a manner that recognizes the needs of those with disabilities and other access and functional needs. These efforts promote inclusion of the whole community, so that everyone we serve, and all those we serve with, will feel welcome in all of our service delivery and work sites.

Prerequisites: None

Speakers

Cheryl Magadieu

Mary Clouter

MA Red Cross Disaster Mental Health Central Territory Supervisor

Sunday March 21, 2021 3:00pm - 4:00pm EDT

Mass Care

3:00pm EDT

DRO Toolkit on Emotions

In this workshop, participants will explore the differences between empathy, sympathy and compassion, and how these emotions interact. They will explore the positives and negatives of being empathetic, and the way to increase and decrease empathy. They will learn how to achieve the best emotional state during a disaster relief operation.

* I also posted a 3 min clip on empathy. It's not required but it's definitely worth seeing.

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Learn More | Meeting options

Speakers

Susan Dietrich

MA Red Cross Regional Leadership Development Lead

Sunday March 21, 2021 3:00pm - 4:00pm EDT

Optional

3:00pm EDT

Workshop Disaster Assessment

The workshop introduces the tasks and responsibilities of Disaster Assessment responders on a disaster relief operation. A volunteer serving as an SA in Disaster Assessment is responsible for gathering and interpreting information about the extent of damage to homes and communities affected by disaster. They collaborate with caseworkers, and distribute the information promptly to facilitate families receiving assistance. Red Cross has a strong need for volunteers in DA; in fact, this is one of the MA Training Targets for 2021! Because only the online courses are approved at this time, we cannot offer a GAP through this Institute; however, we hope this workshop will encourage you to train in this area.

Audience: Individuals interested in becoming a Red Cross Disaster Assessment worker at a regional or larger disaster relief operation

Microsoft Teams meeting
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+1 231-282-9932,,404072456# United States, Grant
Phone Conference ID: 404 072 456#Find a local number | Reset PIN

Speakers

Kevin Ham

MA Red Cross AD of Information/Planning, Regional DA Lead

Sunday March 21, 2021 3:00pm - 4:00pm EDT

Optional, For New Volunteers

4:30pm EDT

Panel Discussion: Heroes of the Pandemic

Leadership During COVID-19 panel discussion:

Panelists and Moderator
The panel will be moderated by Paul Hoy, Volunteer Partner to the Massachusetts Chief Disaster Officer for the Red Cross, and will have three panelists:

Samantha C. Phillips, Director, Massachusetts Emergency Management Agency
Commissioner Jack Dempsey, Boston Fire Department
Eric Goralnick, MD, MS, Medical Director, Emergency Preparedness and Access Center, Brigham Health, and Associate Professor, Emergency Medicine, Harvard Medical School

When
Sunday, March 21 from 4:30 to 5:30 PM

Click here to join the MS TEAMS Live Event

Moderators

Paul Hoy

RDO Voluneer Partner, American Red Cross of Massachusetts

Speakers

Samantha C. Phillips

Director, Massachusetts Emergency Management Agency

Jack Dempsey

Commissioner, Boston Fire Department

Eric Goralnick, MD, MS

Medical Director, Associate Professor, Emergency Preparedness and Access Center, Brigham Health, Emergency Medicine, Harvard Medical School

Goralnick Biography 07MAR21 pdf

JFB 2191 jpg

S. Phillips Bio 2021 pdf

Fire Commissioner Jack Dempsey Bio docx

Phillips Photo jpg

Sunday March 21, 2021 4:30pm - 5:30pm EDT

Optional

7:00pm EDT

Virtual Talent/Variety Show for Volunteers and Staff

Participants, please join us for the 2021 Virtual Variety Show! Tune in to watch volunteers and staff provide entertainment. Click for the course to watch!

If you play a nose flute,or know magic tricks, if you do pantomime, play an instrument, sing, recite poetry, .... if your pet does tricks, if you can show us how to sculpt with play doh, or if you and your buddy can do a skit...(etc.) PLEASE HELP US have a fun finale! Contact us at MATraining@redcross.org that you're willing to help.

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+1 231-282-9932,,538682471#
Phone Conference ID: 538 682 471#

Speakers

Jessica Bowe

MA Red Cross Regional Disaster Workforce Engagement Manager

Sunday March 21, 2021 7:00pm - 8:00pm EDT

Optional